Electronic Discovery

The requirement to ensure data is kept private through encryption presents a major challenge in meeting the equally important objective that unencrypted data is made available for inspection to comply with legal, regulatory, and litigation requirements. The common data protection technique of encryption complicates the eDiscovery process in many organizations. This often results in encrypted content being bypassed, or in significant delays, as data is decrypted using inefficient tools. These realities impact an organization’s ability to complete investigations using electronic data sources in a timely manner. 

Zeva solutions address this challenge for the most common data source used in eDiscovery, electronic mail (email).  One industry standard for securing email communications through encryption is SMIME (Secure Multipurpose Internet Mail Extensions). Zeva software products and solutions provide massive decryption and encryption of email using SMIME. Zeva software products are inexpensive and easy-to-use, with a very short timeline for implementation and adoption. These Zeva solutions can streamline and expedite the supporting processes of eDiscovery.  

Zeva provides three approaches for accomplishing email decryption for eDiscovery content inspection. First, user mailboxes can be decrypted individually to support targeted investigations, where individual mailboxes in question have been identified. Zeva.SecTool is an inexpensive licensed product that can be used to rapidly decrypt entire mailboxes, no matter how large the mailboxes are. 

Second, some organizations need to decrypt the content of all incoming and outgoing encrypted email to support comprehensive indexing and content searching. Organizations using the indexing features of commercial off-the-shelf eDiscovery products may be excluding the encrypted content of email messages from search and indexing routines, dramatically reducing the effectiveness of eDiscovery operations.  Zeva offers a solution called DecryptNaBox that decrypts all incoming and outgoing email messages and sends copies to an Exchange journaling mailbox. Copies of unencrypted email messages are also sent to the journaling mailbox.  This journaling mailbox is then used for indexing and/or comprehensive search.  

Third, some organizations need to encrypt or decrypt email based on policy. This can be done at the user level using Zeva’s SecTool Plug-In product. The decryption or encryption occurs based on rules set for the user’s mailbox. For example, an organization may decide to have all executive mailboxes encrypted at rest, regardless whether email messages were encrypted when received. Or a user may want all email from a specific source, for example from a specific person or an email domain name, encrypted while at rest.    

Some organizations have an additional need to classify certain incoming and outgoing email and retain copies in a separate repository. Typically this is done regarding legal matters, such as investigations, cases, contracts, etc.  To accomplish this, Zeva offers a powerful solution called Zeva OutLocate, which is an Outlook plug-in designed to support data retention and classification requirements. Outlocate allows for the classification of sent or received Outlook messages, if the user deems that the message should be classified and retained. OutLocate allows the user to classify the message by entering applicable identifier, such as case #, contract #, etc.   

Zeva products and solutions allow companies and government agencies to simplify their eDiscovery process with email decryption and classification. Zeva software products are written to handle large quantities of email messages, making them an affordable and efficient alternative to other forensic and litigation support software. Zeva products can also assist organizations that have to deal with email retention. Zeva software solutions and services can be a valuable addition to your eDiscovery technology portfolio.